Where to Go for Care

If you have a true emergency, it’s important to call 911 or go straight to the emergency room (ER). But if you need care and it’s not an emergency, you may be able to save time and money by knowing all the options available to you. Check out what each of these care settings may be appropriate for, and note the average costs.

Important to note: ER visits for non-emergency care are not covered under your medical plan. If you experience an emergency, dial 911 or go to the ER. If you have questions about how to choose the right care option for non-emergency care, call UnitedHealthcare Care Connect at 1-844-859-5007.

(Online doctor visits)

In Store Clinics at Walgreens Your Doctor Urgent Care Center Emergency Room
$5** $5** $150* $170* $2,000*
  • Colds
  • Fever
  • Pinkeye
  • Sinus infections
  • Skin rash
  • Flu shot
  • Sore throats
  • Earaches
  • Coughs/congestion
  • Minor cuts or injuries
  • Routine checkups
  • Immunizations
  • Many preventive services
  • Condition management
  • Non-urgent medical issues
  • Minor vomiting or fevers
  • Minor cuts or burns
  • Sprains or strains
  • Non-emergency illness or injuries
  • Possible heart attack or stroke
  • Uncontrollable bleeding
  • Major burns or fractures
  • Severe allergic reactions
  • Difficulty breathing
  • Cuts requiring stitches

*These numbers are national averages, not tied to a specific condition or treatment. Your out-of-pocket costs will vary based on plan design and provider that is chosen.
**Team members enrolled in a Walgreens HDHP HSA plan must pay 100% of the visit cost until the annual family deductible is met. Once the deductible is met, the $5 copay will apply.

Note that your plan will not cover visits that are out of network, so you should consider choosing network doctors and facilities.

Not Sure Where to Go?
UnitedHealthcare offers a tool that is designed to help you search by care need or type of facility. For example, type in “earache” and the tool will provide the name of a convenience care clinic. Click here to start exploring your options.

Or call 1-844-859-5007 to speak with a registered nurse 24/7 who is trained to help answer questions you might have.